PlayGrid Privacy Policy

Last Updated: November 17, 2025

1. Introduction

Welcome to PlayGrid! This Privacy Policy explains how we collect, use, and protect your information when you use our application. By accessing PlayGrid, you agree to the practices described below. If you disagree, please discontinue use immediately.

2. Information We Collect

We collect the following data to operate and improve PlayGrid:

• Personal Information:
  Name, age, gender, email address, and phone number (provided during account registration).
• In-App Activity Data:
  Game achievements, progress, and interactions within personal/group chats.
  Public profile content (e.g., username, avatar, status).
• Non-Personal Data:
  None. We do not collect device identifiers (e.g., Android ID), location data, IP addresses, or payment information.

3. How We Use Your Information

We use collected data solely for:

• Personalization: Tailoring content, recommendations, and features to your preferences.
• Communication: Sending service-related notifications (e.g., chat messages, security alerts) via email or in-app messages.
• Account Management: Maintaining your profile, achievements, and chat functionality.
• Safety and Integrity: Preventing fraud, abuse, or violations of our Terms of Service.

We do not use your data for advertising, analytics, or sharing with third-party advertisers.

4. Data Sharing and Disclosure

• No Third-Party Sharing: Your data is never sold, rented, or shared with external companies, advertisers, or partners.
• Legal Compliance: We may disclose information if required by law (e.g., court orders) or to protect our rights, safety, or property.
• Business Transfers: In the event of a merger or acquisition, user data may be transferred as a business asset (users will be notified via email).

5. Data Security

We implement industry-standard measures to protect your data:

• All data transmissions use HTTPS encryption.
• Access to personal information is restricted to authorized personnel only.

Note: No system is 100% secure. We cannot guarantee absolute security, but we promptly address vulnerabilities.

6. Children’s Privacy

PlayGrid is not intended for children under 13. We do not knowingly collect data from users below this age. If we discover such data, we will delete it immediately. The app contains no child-directed content or in-app purchases.

7. Your Rights and Choices

You can:

• Delete Your Account: Go to Settings > Account > Delete Account. All personal data (name, email, chats, achievements) will be permanently erased within 30 days.
• Access/Correct Data: Contact us (below) to review or update your information.
• Opt Out of Communications: Unsubscribe from non-essential emails via the link in our messages.
• Public Profiles: Remember that information shared in public profiles or group chats may be visible to other users. Avoid disclosing sensitive details.

8. Data Retention

We retain your data only as long as your account is active. After account deletion, personal information is purged within 30 days. Chat logs and public profile data are removed immediately upon deletion.

9. Policy Updates

We may update this policy for legal, operational, or feature-related reasons. Changes will be posted here with a revised "Last Updated" date. Continued use after updates implies acceptance.